Terms of Service

1. Definitions

“Client” means the person or entity requesting services. “Deliverables” means the final output described in an Order (for example: brand assets, layouts, ad creatives, presentation slides, digital illustrations, templates, or other design files). “Order” means any written quote, proposal, scope, statement of work, invoice, email confirmation, or other document that describes scope, pricing, and timeline. “Working Files” means editable source files such as Figma, Adobe Illustrator (AI), Photoshop (PSD), After Effects (AEP), or similar project files.

2. Scope of Services

We provide creative design and digital content services. The specific scope is defined in the Order. If a scope is not explicitly stated, we will interpret the scope based on the written brief and the standard practices for the service category. Any deliverable not explicitly included (for example: additional variants, extra formats, extra sizes, additional language versions, alternate concepts beyond agreed rounds) may be treated as out-of-scope.

Some services may include strategic guidance, recommendations, and creative direction. Unless stated otherwise, we do not provide legal, tax, or compliance advice. If you require legal review (e.g., for claims in ads or disclaimers), you should consult qualified counsel.

3. Quotes, Orders, and Project Workflow

Quotes are valid for a limited period unless stated otherwise. An Order becomes active when both parties confirm scope and you accept the quote (by email, signature, checkout, or payment). We may request additional information to clarify your brief. Work typically proceeds through phases: discovery (briefing), concepting, refinement, production, and final delivery.

If the project requires multiple stakeholders, you agree to designate a single decision-maker who consolidates feedback to avoid delays and conflicting directions.

4. Client Responsibilities

• Accuracy: You are responsible for providing accurate information, brand references, and requirements.
• Rights: You confirm you have the rights to any logos, images, fonts, copy, and materials you provide.
• Timeliness: You agree to respond to questions, feedback requests, and approvals in a timely manner to maintain schedule.
• Access: If access to tools/accounts is required (e.g., ad manager specs, website CMS, brand guidelines), you will provide it promptly.

5. Revisions, Feedback, and Approvals

Unless stated otherwise, our process includes a reasonable number of revision rounds appropriate to the scope. A “revision” means adjustments to an existing direction, not a complete change of concept after approvals. Requests that significantly change the direction, add new deliverables, or require rebuilding may be treated as out-of-scope and billed separately.

Approval may occur by written confirmation (email/message), continued instruction to proceed, or silence after a reasonable period where an approval request was clearly communicated.

6. Fees, Deposits, and Payment Terms

Fees are stated in the Order. We may require a deposit or upfront payment before work begins. If milestones are used, payments are due according to the milestone schedule. Late payments may pause work and shift timelines. You are responsible for any bank, transfer, or processing fees charged by your payment provider.

If you request expedited delivery (“rush”), we may apply a rush fee due to reprioritization and additional scheduling constraints.

7. Intellectual Property and Licensing

Upon full payment, you receive the rights described in the Order for the final approved Deliverables. If the Order does not specify, you receive a non-exclusive license to use the final Deliverables for your business purposes. Unless explicitly transferred, we retain ownership of methods, underlying know-how, and reusable components not uniquely created for you.

• Working Files: Working Files are provided only if included in the Order.
• Preliminary Concepts: Unselected concepts, drafts, and experiments remain our property unless purchased.
• Attribution: If you choose to credit us, use “Dezyphos Studios”. Attribution is appreciated but not required unless stated in writing.

8. Portfolio and Publicity

We may display final Deliverables in our portfolio, social channels, or case studies to demonstrate our work, unless you request confidentiality in writing before the project begins. For sensitive launches, we can agree on an embargo period (e.g., “do not publish until launch date”).

9. Third-Party Materials

Projects may incorporate third-party assets (stock images, fonts, mockups, plugins). Third-party assets are governed by their own licenses. Unless the Order includes licensing, you may be responsible for purchasing proper licenses for ongoing commercial use.

10. Timelines, Delivery, and Delays

Delivery dates are estimates unless explicitly stated as fixed deadlines. Delays can occur due to client feedback timing, scope changes, technical constraints, or third-party dependencies. If your deadlines are critical (campaign launch, event date), you must disclose them before ordering so we can confirm feasibility.

11. Confidentiality

We will treat non-public information you share as confidential and use it only to perform services. You agree to treat our non-public pricing, proposals, and process materials as confidential. Confidentiality does not apply to information that is public, independently developed, or lawfully obtained from another source.

12. Warranties and Disclaimers

We warrant that we will perform services in a professional manner consistent with industry standards. Except as stated, services and Deliverables are provided “as is”. We do not guarantee specific outcomes (conversion rate, sales, funding success, SEO ranking, ad approval), as performance depends on factors outside our control.

13. Limitation of Liability

To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential, or punitive damages. Our total liability for any claim related to a specific Order is limited to the amount you paid for that Order.

14. Termination

Either party may terminate an Order in writing. If terminated after work begins, you remain responsible for fees for work completed and time committed, plus any non-refundable third-party costs. Refund handling follows the Refund Policy.

15. Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with an updated “Last updated” date. If you have an active Order, the Terms in effect at the time of acceptance apply to that Order unless both parties agree otherwise in writing.

16. Contact

For questions about these Terms, orders, or licensing, contact us using the details below.